Business support tools are crucial to your organisation’s well being. A business support tool like Tally, enables you to manage your day-to-day accounting and monitor the financial health of your organisation. This ultimately leads to increased productivity and profitability. But, when you are confronted with new business challenges, your business support systems need to measure up and deliver more, to ensure that your business continues to run smoothly.

Matrix Software Solutions can help you meet the ever evolving needs of your business. We can help you unlock the complete power of Tally, so that you can benefit from solutions and beyond-box services that are tailor-made to suit the changing needs of your business.

We offer a whole bouquet of basic and premium services that will give your business the added advantage – the advantage that will make you a ‘Power User’ of Tally. These range from technical services such as data migration, synchronisation services, and implementation of new modules and basic customisation of invoices, to high-end application development on the Tally platform. The Tally Service Partners can help you derive benefits from Tally that are well beyond what you have witnessed so far.

• Getting you acquainted with usage of Tally through On-Site Training
• Offering prompt On-Call & On-Site Service Support
• Easy and efficient Data Migration – We can help you in importing data from other software and also from older versions of Tally to the latest version thus removing your worry of having data on legacy systems
• Synchronisation of data between your head office and branch offices
• Customising Tally - customised reports, documents, data entry screens or make Tally work with other business applications.
• Providing extra benefits through Annual Service Contracts – An Annual Service Contract provides you with the flexibility of having regular technical support through phone, email or personal visits, round the year.
• Implementation of Tally or New Modules and products – We help you implement and use various modules, products and value-adds such as VAT, eTDS, Service Tax, Payroll etc. You will be able to add and benefit from extra Tally modules and products as and when required.

With over 10 years of experience with Tally and over 300 implementations, Matrix Software Solutions is well equipped to help you run your business efficiently with Tally.ERP 9.

Our Services & Support

ON LINE SUPPORT :
Some problems require on site support and troubleshooting. We have built a strong team of field Tally experts who can deliver services door to door.

TELEPHONIC & REMOTE SUPPORT :
SUSHILA TECHNOLOGIES PVT. LTD. Remote Support and Troubleshooting services give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced technicians and engineers combine to enable to resolve most problems without wasting time and expense by traveling to your site. Satisfaction System is a pioneer in providing remote Tally support and has developed an extensive virtual network of support personnel who can deliver fast and low-cost solutions.


DATA SYNCHRONIZATION BETWEEN H.O. & BRANCHED :
A very important and usable feature for Multi-location company is synchronization. The data flow can be between factory & Head office OR multiple C&F locations to Head office. SUSHILA TECHNOLOGIES PVT. LTD. TASC can provide designing & setting up of data flow using the standard Tally 9 software. Our networking expert can even guide you in selecting the right ISP and estimating the bandwidth requirements. Even the standard software can be customized to restrict synchronization of specific vouchers. E.g. all the accounting vouchers from HO can be restricted from syncing to the factory.

DATA MIGRATION FROM OTHER SOFTWARES OR FROM OLDER VERSIONS OF TALLY :
We can convert your existing Tally 4.0, 4.5, 5.4, 6.3, 7.2 & 8.1 data to Tally 9. We provide data migration services from any other software to Tally 9. This may include transferring all your ledgers, stock items along with opening balance.

TALLY CUSTOMIZATION :
We can customize your Invoice, Voucher formats, develop an entirely new report that is unique to your requirement and even change input screens to capture additional data required by you. Today more than ever, organizations from every industry are recognizing the hidden power behind Tally customization.

ANNUAL SUPPORT COVER :
SUSHILA TECHNOLOGIES PVT. LTD. Expert Support provides direct access to the people who know Tally products best. Get peace of mind for a full year along with fast answers and how-to help directly from Satisfaction System’s support professionals. Use Expert Support to get the most out of the software you rely on. Stop wasting time trying to tackle problems alone. With unlimited calls and Web case submissions, you'll get accurate answers fast, so you can get back to work.

RESET FORGOTTEN PASSWORD :
Company Password Forgotten-No Problem! We are here to help you to restore your companies Password.

TALLY MULTIUSER NOT WORKING PROPERLY :
Companies having more than 10 Clients often find the speed of operation much below their expectation. And believe us the reasons are :

• It is not Tally but the way it is being used.
• Not Workstation configuration but how the network is configured.